On premise customers had to wait until the recent release of Microsoft Dynamics CRM 2016. But Microsoft must have been working on it behind the scenes because Microsoft Dynamics CRM 2015 Update 1 had a new vertically stacked navigation structure.īUT this was only available to Microsoft Dynamics Online customers. Microsoft Dynamics CRM 2015 had the same ribbon navigation. This defeated the main goal of a CRM system, which is to be easy to use. All the functions were hidden, hard to find and required a lot of horizontal scrolling. Along the lines of Windows 8 level disaster for Dynamics CRM users. In Microsoft Dynamics CRM 2013 Microsoft introduced a new ribbon navigation. Going back to Microsoft Dynamics CRM 2011, there was a navigation pane that looked very similar to Microsoft Outlook. ![]() Why is this such a big deal? Let me share some history in screenshots. When you click the Main Menu from the navigation bar, you get to your work areas, records, or other items with less scrolling and fewer clicks than before. With the new navigation bar, it's easier and faster to find the information you need. Engineers no doubt spent hundreds, maybe thousands, of hours adding improvements to the newest release of Microsoft Dynamics CRM 2016. But what do I think my customers will feel is the single biggest improvement? The user navigation.
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